Privacy Policy
Last updated: 2026
1. What we collect
- Contact details: name, phone, email.
- Delivery details: pickup and drop-off addresses, package description.
- Account data when you create an account (email, hashed password).
- Technical data: IP address, browser type, and cookies for site functionality.
2. How we use it
- To dispatch and complete your delivery.
- To send order confirmations and status updates.
- To improve our services and prevent fraud.
- To comply with legal obligations.
3. Sharing
We share data with delivery partners (e.g., Shipday, drivers) strictly to fulfill your order. We do not sell your data.
4. Cookies
We use essential cookies for site functionality and optional analytics cookies. You can manage preferences through your browser or our cookie banner.
5. Your rights
You may request access, correction, or deletion of your data by contacting us at +592 719 8012.
6. Security
Data is stored encrypted at rest and in transit. We follow industry best practices but no system is 100% secure.
7. Communications consent
KimTechSolution collects customer consent before sending notifications, updates, promotional messages, or service-related communications. Users provide consent by submitting their information through the website, booking forms, contact forms, account registration, driver onboarding forms, or QR code sign-up pages.
By entering their phone number, email address, or WhatsApp contact and submitting the form, the user agrees to receive communication from KimTechSolution regarding delivery updates, ride services, order status, account support, promotions, and service announcements.
Customers may opt out at any time by replying STOP, unsubscribing, or contacting KimTechSolution directly at +592 719 8012.