Privacy Policy

This policy describes how KimTechSolution (“we”, “us”) handles information across our delivery, ride share, ordering, hotel TV, digital signage, and partner services.

1. What we collect

• Contact details: name, phone number, and email address.
• Account data: email and a hashed password when you register.
• Delivery details: pickup and drop-off addresses, package description, order status.
• Partner and venue details: business name, address, menu items, pricing, and screen labels.
• Signage data: screen pairing code, play logs, impression counts, and device status. We do not access files, photos, or the microphone on your TV or phone.
• Technical data: IP address, browser type, and cookies needed for site functionality and optional analytics.

2. How we use it

• To provide and operate the requested service (delivery, ride share, ordering, signage, etc.).
• To send order confirmations, status updates, and service-related notices.
• To pair and manage digital signage screens, schedule content, and report play activity.
• To improve our services, prevent fraud, and comply with legal obligations.

3. Sharing

We share data only with the people and systems needed to fulfill the service — for example, delivery drivers via Shipday, payment processors, and cloud hosting providers. We do not sell personal information.

4. Cookies

We use essential cookies for login and site functionality, plus optional analytics cookies. You can manage analytics preferences through your browser or our cookie banner.

5. Your rights

You may request access, correction, or deletion of your data by emailing us at info@kimtechsolution.com or calling +592 719 8012.

6. Security

Data is encrypted in transit and at rest. Access is restricted by role, and we follow industry best practices. No system is 100% secure, and we encourage strong passwords.

7. Communications consent

By submitting a form, registering an account, signing up as a driver, or signing up a venue, you agree to receive service-related messages such as order updates, delivery notifications, screen status alerts, and account support. Promotional messages are only sent where you have opted in.

You may opt out at any time by replying STOP, unsubscribing, or contacting us directly at info@kimtechsolution.com.

8. Contact us

KimTechSolution
Email: info@kimtechsolution.com
Phone: +592 719 8012